We deliver all throughout Europe with many of the countries being delivered to free of charge. European orders are shipped the same day if placed before 12 noon, or the next day if placed after 12 noon. We send them from our warehouse in the Netherlands and delivery times may vary, but should not exceed 5 days. You will be kept informed by email with details of the estimated arrival time as soon as your order is processed.

Absolutely no problem. We offer a 14-day no questions asked returns policy. You can change your mind at any time once your order is placed. Simply contact us and we will cancel your order. If the order has already left us simply send it back to us, no questions asked. You are liable for the cost of the return. We offer free delivery but cannot offer free returns. Please get in touch if you would like our return details. We cannot accept returns for any items that have been installed.

We go to great lengths to protect our screens. In the extremely unlikely event that your goods are damaged on arrival please contact us with a picture of the damage as soon as possible so we can raise this with our delivery partners and resolve as quickly as possible. If you can see some of the delivery has arrived damaged, we ask you to sign for it as “damaged” on arrival. You must then also notify us within 7 days of this to arrange collection or replacement of the damaged items. Failure to do so within this period of time means we are unable to proceed with a claim from our couriers and any replacements or refunds will then be at our discretion.

If you would like to return your screens, that is no problem, we offer a no questions asked 14-day returns policy. Due to the large size of the products we cannot offer free returns as we offer free delivery so you are liable for the cost of the return. The return address is Screen With Envy, Venrayseweg 130C Fresh Park Venlo 5928 RH The Netherlands. Please also attach a note with your order number to speed up the refund process and we strongly suggest taking photos prior to dispatch and insurance on the return in case of damage in transit. We reserve the right to deduct an amount from the refund should there be any damage caused to the screen by the client that would make it unsaleable. For example, if you had drilled into the screen before returning it to us.